Privacy Policy

1. Data We Collect

We collect the following information:

• Your email address for account creation and authentication
• Chat messages you send to the AI assistant
• Your device location when you send a message (if you grant permission) to provide localized snow conditions and resort recommendations
• Device identifiers for trial management
• Payment information processed securely through Stripe or Apple In-App Purchase

2. How We Use Your Data

Your data is used to:

• Provide and improve the AI coaching service
• Deliver location-based snow conditions and resort recommendations when you share your location
• Manage your account and subscription
• Send important service communications such as password reset emails
• Ensure the security and integrity of the platform

Your location is only accessed when you send a message and is not stored or tracked continuously. If you do not grant location permission, the app will continue to work normally without location-based features.

3. Data Storage and Security

Your data is stored securely in encrypted databases. Passwords are hashed using industry-standard algorithms. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

4. Third-Party Services

We use the following third-party services:

• Stripe for payment processing
• AI services for generating coaching responses
• Email services for transactional communications

These services have their own privacy policies and data handling practices.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Withdraw your consent at any time by discontinuing use of the service

You can delete your account directly from the app under Account settings, which will remove all your data including chat history and account information.

6. Terms and Conditions

AI Information Disclaimer

powderagent.ai uses artificial intelligence to provide information about powder skiing conditions, routes, gear recommendations, and related outdoor activities. The AI-generated content is intended for informational and educational purposes only. It should not be considered as professional mountain guiding, safety certification, or a substitute for expert human judgment.

Limitation of Liability

powderagent.ai, its developers, and affiliates are not responsible for any accidents, injuries, damages, or losses that may occur to users of the application as a result of following or acting upon the suggestions, recommendations, or information provided by the AI. All outdoor activities, including but not limited to powder skiing, backcountry skiing, and ski touring, carry inherent risks that cannot be eliminated.

Professional Guidance Required

Before undertaking any adventure or activity suggested by the AI, users are strongly advised to consult a certified mountain guide or qualified professional in the area where the activity will take place. Local conditions, avalanche risks, weather patterns, and terrain hazards can change rapidly and require on-the-ground expert assessment.

User Responsibility

Users assume full responsibility for their own safety when engaging in any outdoor activity. This includes but is not limited to:

• Assessing their own fitness and skill level
• Carrying appropriate safety equipment
• Checking local avalanche bulletins and weather forecasts
• Informing others of their plans
• Making independent judgments about whether conditions are safe for their intended activities

Acceptance of Risk

By using powderagent.ai, you acknowledge that you understand the risks associated with powder skiing and other mountain activities, and you accept full responsibility for any decisions made based on information provided by the application.

7. Contact

For any questions regarding this privacy policy or your data, please contact us at info@skynetvr.it.