We're here to help you get the most out of powderagent.ai
If you have any questions, issues, or feedback about the app, please reach out to us. We're happy to assist.
Email us at:
info@skynetvr.itOpen the app, tap "Sign Up", and enter your email address and a password. You'll get a 21-day free trial to explore all features.
On the login screen, tap "Forgot Password?" and enter your email address. You'll receive an email with a link to create a new password. The link expires after one hour.
Every new user gets a 21-day free trial with full access to the AI coaching assistant. After the trial ends, you can subscribe to continue using the service.
We offer a Monthly plan and a Yearly plan. The yearly plan offers a significant discount compared to paying monthly. You can view current pricing in the app.
You can manage or cancel your subscription from the Account screen in the app. Your access will continue until the end of the current billing period.
Go to Account in the app and tap "Delete Account." This will permanently remove your account, chat history, and all associated data. This action cannot be undone.
Route Watch is a premium feature for subscribers. Simply ask the AI in the chat to keep an eye on a route or sector (for example, a couloir you want to ski). The AI then checks snow and avalanche conditions every day and sends you a push notification the moment a favorable window opens. You can list or cancel your watches at any time from the chat.
Yes — subscribers can ask the AI to find certified UIAGM/IFMGA mountain guides and official guide bureaus near their destination. The AI returns names and direct links so you can get in touch directly.
powderagent.ai provides informational guidance powered by AI. It is not a substitute for a certified mountain guide. Always check local avalanche bulletins, weather forecasts, and consult professionals before venturing into the backcountry.
The app interface is available in English, German, Italian, French, Spanish, Portuguese, Russian, Japanese, and Chinese.
Try closing and reopening the app. If the problem persists, check your internet connection. If you're still experiencing issues, please email us at info@skynetvr.it with a description of the problem and your device model.